Hotel U14, Autograph Collection Hotel Review

Helsinki, Finland

Apr 16, 2024

mid-scale Hotel

1 King Bed, Comfort | Room 304

"Hotel U14 is a Finnish-owned boutique hotel located only a few steps away from the beautiful Esplanadi Park and the Market Square. Hotel offers guests a contemporary hotel with inspiring décor and a cozy ambiance, combined with upscale hotel amenities." - Marriott

4.45

out of 5

Great

Hotel rating breakdown

WiFi

Service

4.5

Room Amenities (TV, Fridge etc.)

4.5

No on-site Pool availiable

Location

Value

Gym

3.5

Cleanliness

Bed Comfort

Bottom Line

What we loved

Location: "easy" 10-minute walk from the train station. Note: The sidewalk is cobblestone for some portion & other portions are on an uphill.
Gym has sauna, open for limited hours.
Good assortment at the buffet breakfast, tasty pastries and ample juices.
Very comfortable bed, the best sleep we had during our Europe trip.
Staff was very responsive to message requests. Reached out about emptying the mini bar & they came within 5 minutes.
We liked the overall eclectic hotel vibe, interesting color scheme (red & black) with fun art.
Great price. We booked early & reserved our 3-night stay for €618 under their "Stay Longer on Us with Breakfast" special.

What we did not like

The hotel gym is small & in the basement. There were 2 treadmills & small section of free weights.
The hotel doors don't have a slow-closer which resulted in constant door slams.
The wiew from the room was into the office building next door. We kept the blinds closed during office hours.
Sauna hours were weird. At check-in was told it was 6 - 10, which I thought was 6 am to 2200, however it is actually 1800 to 2200.
At check-in, the front desk agent wrote the wrong room number on the key cards. When we went to the room (504) the door would not work. I checked the Marriott app the room was listed as 304.